Here are 50 copy-ready WhatsApp templates for real estate, covering enquiries, site visits, follow-ups, launches, payments, possession and referrals. Variables use Meta's {{1}} format, so map them to your CRM fields (name, project, date). Submit them as templates in the WhatsApp Business API, and send marketing ones only to opted-in contacts.
How to use this pack: copy a template, adjust the tone to your brand, add buttons, and submit it for approval. Our free template previewer shows how it will look in chat. Tips on approval: WhatsApp template approval guide.
1. New enquiry (instant replies)
1. Hi {{1}}! π Thanks for your interest in {{2}}. Here's the brochure and price sheet. When would you like to visit the site?
[Buttons: Book site visit | Get price list | Talk to agent]
2. Hello {{1}}, you enquired about {{2}} BHK homes in {{3}}. Starting price: βΉ{{4}} (all-inclusive). Shall I share the floor plans?
3. Hi {{1}}, thanks for reaching out on {{2}}! I'm {{3}}, your property advisor. What's your budget range? [Under βΉ50L | βΉ50Lβ1Cr | βΉ1Cr+]
4. Namaste {{1}} π Here's a 60-second walkthrough of {{2}}. Reply VISIT to book a free site tour with pickup.
5. Hi {{1}}! Are you looking to buy for self-use or investment? Reply 1 for self-use, 2 for investment, and I'll share the best-matched units.
2. Site visits
6. β
Site visit confirmed, {{1}}! π {{2}} π {{3}} at {{4}}. Location pin: {{5}}. Reply RESCHEDULE to change.
7. Reminder: your visit to {{1}} is tomorrow at {{2}}. Our advisor {{3}} ({{4}}) will meet you at the sales lounge.
8. Hi {{1}}, our cab will pick you up at {{2}} from {{3}}. Driver: {{4}}. Have a great visit!
9. We're ready for you, {{1}}! Please share your live location when you leave so we can guide you in.
10. Thanks for visiting {{1}} today, {{2}}! π‘ How did you like the {{3}} unit? Rate your visit 1β5.
3. Follow-ups
11. Hi {{1}}, just checking in on your home search. Any questions about {{2}} I can answer?
12. {{1}}, the {{2}} facing unit you liked on floor {{3}} is still available, but 2 others are shortlisted. Want me to hold it for 48 hours?
13. Hi {{1}}! Here's the cost sheet for unit {{2}} with loan EMI estimates. π [Document]
14. Quick question, {{1}}: what's stopping you from booking? [Price | Location | Timing | Still comparing]
15. Hi {{1}}, a client just like you bought in {{2}} last week. Here's why they chose it: {{3}}.
16. {{1}}, bank pre-approved loans are available for {{2}} from {{3}} at special rates. Want a free eligibility check?
17. Hi {{1}}, it's been a while! New inventory just opened in {{2}}. Should I share the details?
4. Launches and offers (marketing, opt-in only)
18. π New launch: {{1}} in {{2}}! Pre-launch prices from βΉ{{3}}. EOI window closes {{4}}. [Get details]
19. π Festive offer at {{1}}: {{2}} on bookings till {{3}}. Limited units. [Book visit]
20. Only {{1}} units left in Tower {{2}}! Prices revise on {{3}}. Reply HOLD to reserve a visit slot.
21. Invest βΉ{{1}} now, pay the rest at possession. The {{2}} payment plan is available at {{3}} this month only.
22. Weekend open house at {{1}} π‘ SatβSun, 10amβ6pm. Snacks, kids' zone and on-spot offers. [Register]
23. Price-drop alert, {{1}}: {{2}} BHK at {{3}} is now βΉ{{4}}. [See unit]
5. Booking and documentation (utility)
24. π Congratulations {{1}}! Your booking for unit {{2}} at {{3}} is confirmed. Booking ID: {{4}}.
25. Hi {{1}}, please share these documents to complete your booking: PAN, Aadhaar, 2 photos. Upload here: {{2}}
26. Your allotment letter for unit {{1}} is ready. π [Document]
27. Hi {{1}}, your agreement signing is scheduled on {{2}} at {{3}}. Please carry original ID proofs.
28. Your home loan file with {{1}} has been submitted. Reference: {{2}}. We'll update you within {{3}} working days.
6. Payments (utility)
29. Hi {{1}}, a gentle reminder: instalment {{2}} of βΉ{{3}} for unit {{4}} is due on {{5}}. Pay securely: {{6}}
30. β
Payment received! βΉ{{1}} for unit {{2}} on {{3}}. Receipt: {{4}}
31. Hi {{1}}, your demand letter for the {{2}} construction milestone is attached. Amount due: βΉ{{3}} by {{4}}.
32. {{1}}, your payment of βΉ{{2}} is overdue by {{3}} days. Please pay to avoid interest charges. Need help? Reply HELP.
33. Your GST invoice for payment {{1}} is attached. π [Document]
7. Construction updates
34. π Construction update, {{1}}: {{2}} has reached {{3}}. See this month's photos πΈ [Image]
35. Hi {{1}}! Here's a drone video of {{2}}'s progress this month π₯
36. Milestone reached: slab casting for Tower {{1}} is complete. Next: {{2}} by {{3}}.
37. {{1}}, your quarterly project report for {{2}} is attached. π
8. Possession and handover
38. π Great news, {{1}}! Possession of unit {{2}} begins on {{3}}. Book your handover slot: {{4}}
39. Hi {{1}}, your handover is scheduled on {{2}} at {{3}}. Please bring: ID proof, final payment receipt and the allotment letter.
40. Welcome home, {{1}}! π‘ Here's your owner's manual and the maintenance helpdesk number: {{2}}
41. Hi {{1}}, how was your handover experience? Rate us 1β5. Your feedback helps.
9. Post-sale and community
42. Hi {{1}}, society maintenance for {{2}} is due on {{3}}. Amount: βΉ{{4}}. Pay: {{5}}
43. π You're invited to the {{1}} residents' meet-up on {{2}}!
44. Need an interior designer, movers or home insurance? Our trusted partners offer {{1}} residents special rates. Reply YES.
45. Hi {{1}}, it's been one year in your new home! π Thank you for trusting {{2}}.
10. Referrals and reviews
46. {{1}}, love your home? Refer a friend to {{2}} and get {{3}} when they book. Just share their name and number.
47. Hi {{1}}, could you leave us a quick Google review? It takes 30 seconds: {{2}} π
48. Thank you for referring {{1}}, {{2}}! We'll keep you posted on their journey.
49. Your referral reward of {{1}} has been credited, {{2}}. π
50. Hi {{1}}, planning to invest again? Our upcoming project {{2}} has an exclusive pre-launch window for existing customers.
Best practices for real estate on WhatsApp
- Reply within 5 minutes: property leads go cold fast. Automate the first response.
- Send brochures as PDFs and walkthroughs as short videos (under 60 seconds).
- Qualify early with budget, location and timeline buttons.
- Tag leads in your CRM by project, budget and stage.
- Respect frequency: at most 1β2 marketing messages a week.
- Follow RERA and ASCI rules: accurate prices, RERA numbers where required, no misleading claims.
Pair these templates with RapBooster WhatsApp Marketing (a plan per number, see pricing) and a real-estate-ready CRM. Read the full WhatsApp marketing for real estate playbook, or see the real estate industry page.
