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Glossary · 40 terms

What Is a BSP (Business Solution Provider)?

A BSP is a Meta-approved partner that gives businesses access to the WhatsApp Business API, plus tools like dashboards, chatbots and team inboxes.

DefinitionBSP (Business Solution Provider)

A BSP is a Meta-approved partner that gives businesses access to the WhatsApp Business API, plus tools like dashboards, chatbots and team inboxes.

A BSP (Business Solution Provider) is a company approved by Meta to help businesses access and use the WhatsApp Business API. BSPs handle onboarding, number registration and billing, and usually provide software on top: dashboards, broadcasts, chatbots, team inboxes and integrations.

Why it matters

Most businesses don't connect to the API directly because it takes developer work. A BSP or tech provider makes the API usable on day one. When comparing providers, look at:

  • Platform fee and per-message markup
  • Features: chatbot, Flows, catalogue, payments, team inbox
  • Integrations: CRM, Shopify, WooCommerce, Sheets
  • Support and onboarding speed
  • Transparency of Meta charges

Example

A retailer signs up with a provider, verifies its Meta Business account, connects its number, and starts sending approved templates within a day, without writing any code.

How RapBooster fits

RapBooster is a Meta Business Partner offering WhatsApp Marketing as a plan per number (see pricing); Meta bills its message charges to you directly and RapBooster adds nothing per message.

WhatsApp Business API · Green tick verification · Meta conversation pricing

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