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Glossary · 40 terms

What Is UGC (User-Generated Content)?

UGC (user-generated content) is content made by customers or creators in an authentic, non-polished style: reviews, unboxings, testimonials and UGC-style ads.

DefinitionUGC

UGC (user-generated content) is content made by customers or creators in an authentic, non-polished style: reviews, unboxings, testimonials and UGC-style ads.

UGC (user-generated content) is content created by customers or independent creators rather than the brand: reviews, unboxing videos, testimonials, photos and social posts. In advertising, "UGC-style ads" are videos made by creators or actors that deliberately look authentic and phone-shot, not like polished commercials.

Why it matters

  • Trust: people believe people more than brands
  • Native feel: UGC blends into Reels, Shorts and stories, so it's less "ad-like"
  • Cost-effective: one shoot can give many ad variations
  • Testing: easy to try multiple hooks and scripts

Types of UGC

  • Organic UGC: real customers tagging you, reviews, testimonials (ask permission before reusing)
  • Creator UGC: paid creators making authentic-style content for your brand
  • UGC-style ads: scripted, casual videos with actors or creators

Best practices

  • Hook in the first 1–2 seconds
  • Show the product in use, with a real problem and a real result
  • Add captions (many people watch on mute)
  • Get written permission to use customer content
  • Don't script fake reviews or claims

In RapBooster

RapBooster's Real-human video starts at ₹50,000 per video, and the Reels Pack is ₹20,000/mo for 8 reels (excl. GST).

Example

A skincare brand runs three UGC-style reels with different hooks ("My 30-day routine", "Dermat-approved?", "Under ₹999"), then scales the best-performing one.

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