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Developer integration

Webhooks + RapBooster

Get real-time events for messages, deliveries, replies and leads in your own systems.

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What it does

What Webhooks handles for you

  • 01Get real-time events for incoming messages, deliveries, reads, replies and new leads.
  • 02Send events to your own server, CRM or automation tool.
  • 03Events carry signed payloads, so you can verify they came from RapBooster.

Recipes

What teams switch on first

  • WhenCustomer replies on WhatsAppThenCreate a ticket in your helpdesk
  • WhenMessage delivery failedThenFall back to SMS or email automatically
  • WhenNew lead capturedThenPush it into your in-house CRM

Setup

Connect Webhooks in 4 steps

Screens can differ slightly by plan. Stuck? Message us on WhatsApp and we will set it up with you.

  1. 1Add an endpointIn RapBooster, open Settings → Webhooks and add your HTTPS endpoint URL.
  2. 2Pick eventsChoose the events you want, such as message.received, message.status and lead.created.
  3. 3Verify signaturesUse the signing secret to verify each payload on your server.
  4. 4TestSend a test event and check that your endpoint returns 200.

Questions

Webhooks integration questions

What happens if my endpoint is down?

Failed deliveries are retried with backoff, so check your logs after downtime.

Can I have multiple endpoints?

Yes. Add different endpoints for different event types.

Are webhooks available on all plans?

Webhooks are included on WhatsApp and CRM plans. Check the pricing page for plan details.

Developer

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Put Webhooks to work today.

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