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Pricing & How-To

How to Start an Online Store in India: A 30-Day Plan

A practical 30-day plan to start an online store in India: registration, GST, product selection, platform, payments, shipping, launch marketing and WhatsApp.

How to Start an Online Store in India: A 30-Day Plan

To start an online store in India in 30 days: week 1, validate your products and set up business basics (GST, bank account, payment gateway); week 2, pick a platform and build a focused store; week 3, set up payments, shipping, policies and WhatsApp automation; week 4, launch with a small marketing test and iterate. Start narrow and learn fast.

This is general guidance, not legal or tax advice. Check GST and business registration requirements with a CA.

Week 1: Validate and set up basics

Validate demand

  • Pick 5–15 hero products, not 500
  • Check search interest, competitor pricing and reviews
  • Pre-sell to friends or followers on Instagram or WhatsApp

Business basics

  • Business registration (proprietorship, LLP or Pvt Ltd)
  • GST registration (generally needed for e-commerce)
  • Current bank account
  • Payment gateway application (documents take time)

Week 2: Platform and store build

  • Choose a platform: Shopify for speed, WooCommerce for control. See the comparison
  • Build a focused store: homepage, collections, product pages, cart, checkout
  • Product pages that sell: great photos, clear titles, size guides, delivery info, reviews
  • Mobile first: most shoppers will buy on phones

RapBooster's Basic Store (₹49,999, excl. GST) covers up to 50 products, Shopify or WooCommerce, one gateway, order tracking and customer accounts, in 3–4 weeks.

Week 3: Payments, shipping and trust

Payments: UPI, cards and netbanking via your gateway; decide COD rules (limits, pin codes, fees)

Shipping: connect a shipping aggregator, set rates, and test pin-code serviceability

Policies (must-haves):

  • Shipping policy
  • Return and refund policy
  • Privacy policy
  • Terms of service
  • Contact details with a real address

WhatsApp automation:

  • Order confirmation and shipping updates (utility messages)
  • Abandoned cart recovery (playbook)
  • A "chat with us" button on product pages

Week 4: Launch and learn

  • Soft launch to friends, family and followers for feedback
  • Instagram: 9–12 posts and reels ready before launch
  • Ads test: a small Meta ads budget to 2–3 audiences
  • WhatsApp broadcast to opted-in early supporters
  • Track: traffic, add-to-cart rate, conversion rate, cost per order

The first 90 days after launch

Focus Action
Conversion Improve product pages; add reviews
Retention Post-purchase WhatsApp and email flows
Acquisition Double down on the best-performing channel
Operations Reduce RTO with COD confirmation on WhatsApp

Common first-store mistakes

  • Launching with too many products and weak photos
  • No policies, which looks untrustworthy
  • Ignoring mobile speed
  • Spending the entire budget on ads in week one
  • No plan for repeat purchases

Launch-day checklist

  • Test orders placed with every payment method (UPI, card, netbanking, COD)
  • Order confirmation emails and WhatsApp messages working
  • Shipping rates correct for different pin codes
  • Mobile checkout tested on Android and iPhone
  • Policies linked in the footer
  • Analytics, Meta Pixel and Google tags firing
  • Google Business Profile and Instagram bio linked to the store
  • The team knows who answers WhatsApp and phone enquiries, and when

Product photography on a budget

  • Use natural window light and a white or neutral backdrop
  • Shoot the front, back, detail, scale (in hand or worn) and packaging
  • Keep the same angle and background across products for a clean catalogue
  • Add a short video for hero products; phone video is fine
  • Compress images for speed without losing clarity

Reducing RTO (return to origin) from day one

COD is popular in India but increases failed deliveries. Reduce them with:

  • WhatsApp COD confirmation before shipping ("Reply 1 to confirm your order")
  • Small prepaid incentives (free shipping for prepaid)
  • Pin-code rules for high-RTO areas
  • Clear delivery timelines on product pages
  • Accurate size guides to cut "didn't fit" returns

Where to sell besides your own store

Many brands also list on marketplaces for reach while building their own store for margins and customer relationships. Use marketplace buyers as a discovery channel, and invite them (within each marketplace's rules) to follow your brand on Instagram or join your WhatsApp updates.

The bottom line

A great online store starts small: a few hero products, a fast mobile site, trustworthy policies and WhatsApp-powered customer care. Launch in 30 days, learn from real customers, and scale what works.

Quick answers

Questions readers ask.

Do I need GST registration to sell online in India?

Selling through e-commerce generally requires GST registration, with some exceptions and thresholds depending on your situation. Check with a CA for your case.

How much money do I need to start?

Beyond inventory, budget for the store build (from ₹49,999 with RapBooster's Basic Store, excl. GST), platform fees, a small marketing test and packaging.

Should I sell on marketplaces or my own website?

Many brands do both: marketplaces for reach, their own website for margins, customer data and repeat purchases.

Try it on your own leads this week.

Everything in this guide runs inside RapBooster. Every plan has a 14-day free trial and no card is needed.